1.About us

We are committed to protecting your privacy. This Privacy Policy explains how we collect, store, process and use your personal information when you use our Apps. It also describes your rights in relation to your personal information and your choices about our collection and use of such information.

​If you have any questions or comments regarding this Privacy Policy, or would like to exercise any of the above rights, please contact us:

2.Privacy Policy Of Teavpn

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

This Privacy Policy was last updated on Sep 10th, 2022.

 

3.​Types of personal information we collect

We may collect the following personal information from you:

4.How and when we collect your personal information

We may collect personal information from you when you:

5.How we may use your personal information

We (or third party data processors acting on our behalf) may collect, store and use your personal information for the following purposes, to the extent permitted by applicable laws:

We may also collect information about visitors to and users of the Apps for the purposes of de-identified and aggregate statistics or reporting purposes.

6.Legal basis for processing your personal information

Certain jurisdictions, such as the EU/EEA/UK/Switzerland, require that a business satisfy one or more legal bases to process personal information. We will therefore only process your personal information where we have a legal basis to do so, and the legal basis will depend on the purposes for which we have collected and use the personal information. The legal basis is generally one or more of the following:

7.Where we store your personal information

Our Services are primarily provided from the US, so you should understand that when using our Apps you are directly sending your information to US-based Services.  In addition, any other personal information that we collect may be transferred to, and stored at, locations outside the country you reside in, including locations that may not have data protection laws as stringent as those in your country (such as the strict laws in the EU/EEA).

Whenever we transfer your personal information as described above, we will implement reasonable safeguards designed to protect such personal information and handle it securely, in accordance with this policy. Where applicable, we rely on technical controls, contractual commitments and approved data transfer mechanisms (such as the EU “Standard Contractual Clauses”) to maintain adequate safeguards in the recipient country.

8.How we store and secure your personal information

We take steps to ensure that the personal information we collect is retained for only as long as it is necessary for the purpose for which it was collected. After this period it will be deleted or in some cases anonymised.

Where we have collected personal information based on your consent and we have no other lawful basis to continue with that processing, if you subsequently withdraw your consent then we will reasonably endeavor to delete or anonymize your personal information. However, please note that where you unsubscribe from our marketing communications, we will keep a record of your email address to ensure we do not send you marketing emails in future.

We endeavor to only keep personal information while we have an active relationship with you (e.g., ongoing services) and thereafter when needed for business or legal purposes. We may keep anonymised and statistical data indefinitely but take care to ensure that it can no longer identify or be connected to any individual.

9.Do we share personal information with any third parties?

We may share your personal information within our group of companies (i.e., our legal affiliates including our ultimate parent company and its subsidiaries), subject to the terms of this Privacy Policy and applicable laws. For example, they may support certain business operations or want to contact you regarding other products or services that may be of interest to you.

We may share your personal information with our vendors (data processors) who may use it strictly as necessary to develop, host and provide the Apps to you, and provide associated services and marketing activities on our behalf.

If a third party acquires all (or substantially all) of our business and/or assets, we may disclose your personal information to that third party in connection with the acquisition, subject to this Privacy Policy. We may also disclose your personal information where we are required to do so by applicable law, by a governmental body or by a law enforcement agency. We may also disclose personal information to protect the rights, property or safety of us or our users, or others, and in order to enforce or apply our terms and conditions (this includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction).

Other than as described in this Privacy Policy, we will not disclose, sell or rent your personal information to any third party unless you have specifically consented to it. If you do consent but later change your mind, you may contact us and we will cease any such activity. Where appropriate, we will limit sharing of your information in accordance with the choices that you have provided us and applicable law.

10.Consent and Age Restrictions

By using the Site, Content, Apps, Software, or Services, you agree to have your information handled as described in our Terms of Service and Privacy Policy.

The Services are intended for adults aged 18 and above. If you believe you has provided information to us, please let us know immediately.

 

11.Jurisdiction and Applicable Law

Keeping your information private is our core mission. In service of this mission, Teavpn's registered place of business is in Seychelles, where has integrated data protection legislation, Teavpn complies with the laws or the requirements of law enforcement agencies of the server’s region.

Additionally, we will notify affected users about any requests for their account information, unless prohibited from doing so by law or court order.

 

12.Users in the European Union

Teavpn is committed to user privacy globally, and our existing practices reflect that through minimal collection of data and ensuring users have control over their personal information. The General Data Protection Regulation (GDPR) of the European Union (EU) requires us to outline those practices in a specific manner for users in the EU.

In line with the GDPR, we collect and process the data outlined in this Privacy Policy on one of the following bases, depending on the circumstances:

You can exercise your rights under the GDPR to access, transfer, correct, delete, or object to the processing of your personal information by contacting us at [email protected]

 

13.How to delete my VPN account?

We are Efficient-Work (Google Play Developer)

important:

❑ Before deleting the account, please make sure that there is no active subscription on your account.
❑ Deleting the account will NOT STOP the automatic renewal of the subscription.
❑ If there is an active subscription on your account, PLEASE CANCEL the subscription first, and then delete the account after the subscription expires.

delete account:

Way One: In-App
  1. step 1. login in our app.
  2. step 2. tap [delete] menu or [delete account] button in the app.
  3. step 3. input you account email address in the opened dialog. then tap the [send pin code] button.
  4. step 4. open you email inbox or trashbox, get the pin code and input in the app dialog.
  5. step 5. tap [OK] button. account data will delete.
Way Two: Email (With-No-App)
  1. step 1. Login in your email service. https://mail.google.com for "[email protected]", https://outlook.live.com for "[email protected]"
  2. step 2. Use you email to send a delete account request email to[email protected]
  3. step 3. Your account will delete in 1-7 days.